jaya 7 Terms and Conditions

1 Definitions and General Introduction

These terms and conditions ("Terms") govern the use of the jaya 7 platform and all services included within it. In this document, "Platform" refers to jaya 7's website, mobile application, and all related digital services. "Member" or "User" refers to any person registered on this platform. "We", "our", or "Company" refers to the entity operating jaya 7.

Opening an account on jaya 7, playing any game, or using any service means you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with these Terms, please refrain from using this platform.

In addition to these Terms, our Privacy Policy also applies, which describes in detail how your personal information is collected, stored, and used. Reading both documents together will give you a complete picture of the full agreement.

2 Eligibility and Registration Requirements

2.1 Age Requirement

To open an account on jaya 7 and participate in any game or betting service, the user must be at least 21 years of age. Registration by anyone under 21 is strictly prohibited. The Company may request a copy of a national ID or birth certificate at any time to verify age. If registration is completed with false information, the account will be cancelled and deposited funds may be forfeited.

2.2 One Account Only

Each individual may open only one account. If it is confirmed that a single person holds multiple accounts, all accounts will be permanently closed and any bonuses accumulated in those accounts will be considered void.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. If any discrepancy is found in the name, mobile number, email, or national ID details, account verification will be suspended. If you need to update your information, please contact the support team.

3 Account Management

3.1 Login Security

It is your sole responsibility to keep your account username and password completely confidential. The Company will not be liable for any loss resulting from sharing this information with another person. If you suspect unauthorised access to your account, notify us immediately via live chat.

3.2 Account Verification (KYC)

Before initiating a withdrawal, or upon the Company's request, members may be required to complete an identity verification process. This process may involve submitting a copy of a National ID (NID) or passport, proof of address, and a screenshot of the mobile wallet. Withdrawal requests may be held pending until verification is complete.

3.3 Account Inactivity

If there are no transactions for 12 consecutive months, the account may be marked as inactive. To reactivate an inactive account, please contact the support team.

4 Deposit and Withdrawal Terms

4.1 Deposit Methods

jaya 7 currently accepts deposits via the following methods: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, Islami Bank, and other major banks). The minimum deposit amount for each method is ৳500. Deposits from third-party accounts are not permitted — the payment method used must be registered in the member's own name.

4.2 Withdrawal Methods and Processing Time

Approved withdrawal methods are: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Successfully verified requests are generally processed within 10 to 45 minutes. The withdrawal method and account name must match the method used for the deposit.

4.3 Bonus Wagering Requirement

To withdraw from any bonus balance, the applicable wagering requirement must be fully met. If the wagering requirement has not been fulfilled, only the original deposit amount may be withdrawn, not the bonus balance. Detailed wagering information for each bonus is provided in the Bonuses section below.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw this bonus, the bonus amount must be wagered 25 times. For example: if a ৳1,000 deposit earns a ৳1,000 bonus, the total balance will be ৳2,000 and you must wager ৳1,000 × 25 = ৳25,000 to withdraw the bonus.

5.2 Other Promotions

jaya 7 runs various promotions including a weekly deposit reward, slots festival bonus, Friday cricket bonus, birthday reward, and friend referral reward. Each promotion has its own wagering requirement, validity period, and eligibility criteria. Multiple bonuses cannot be claimed at the same time — a new bonus cannot be applied for until the wagering on the current bonus is complete.

5.3 General Bonus Rules

• Bonuses cannot be converted directly to cash.
• Only actual bets count toward wagering — cancelled or tied results will not be counted.
• If wagering is not completed before the bonus expires, the bonus will be cancelled.
• If misuse of promotional benefits is proven, the bonus and any associated winnings will be forfeited.
• The Company reserves the right to change or cancel any promotion without prior notice.

6 Gaming Rules and Fair Play Policy

6.1 Fairness of Game Results

All games on jaya 7 are operated through a certified Random Number Generator (RNG). The Company does not interfere with the outcome of any game. The RTP (Return to Player) rate for each game is stated on that game's information page. RTP is a theoretical average rate and may vary during individual sessions.

6.2 Betting Limits

Each game and betting market has its own minimum and maximum bet limits, which are displayed in the relevant game interface. The Company reserves the right to change the betting limits for any member, particularly if unusual betting patterns are observed.

6.3 Technical Errors

If a bet or game session is left incomplete due to a server outage, network issue, or game software error, that bet will be considered void and the staked amount will be refunded. Claims based on incorrect odds or incorrect payouts displayed due to a technical error will not be accepted.

7 Prohibited Activities

Involvement in any of the following activities will result in the immediate closure of the account and all balances may be forfeited:

• Playing games or placing bets using bots, scripts, or automated software.
• Opening multiple accounts to take advantage of bonuses (bonus abuse).
• Using the platform for money laundering or depositing illegal funds.
• Colluding or conspiring with other players to influence game outcomes.
• Exploiting any vulnerability in the system or game software.
• Spreading false information about the platform or other members.
• Completing transactions using another person's identity.

8 Data Protection and Privacy

jaya 7 uses SSL encryption and modern data security measures to protect members' personal information. Full details of how your information is collected, stored, and used are provided in our Privacy Policy. You are encouraged to read that document as well, as it forms an integral part of these Terms.

The Company does not share members' personal information with third parties except under legal obligation, for fraud investigation, or by order of the authorities. However, limited information may be shared with trusted partner service providers for payment processing and fraud prevention purposes.

9 Responsible Gaming

jaya 7 takes responsible gaming very seriously. We believe gaming is a form of entertainment, and if any member feels that gaming is having a negative impact on their daily life, they should seek help. Our Responsible Gaming Guide provides detailed information on self-control, setting deposit limits, and taking voluntary breaks.

• Any member can set a deposit limit on their own account.
• A request to voluntarily suspend the account for a set period can be made.
• If a request for a long-term self-exclusion is made, the Company is obliged to implement that decision.
• For support, you can contact us via 24/7 live chat or email.

Parents and guardians also have a responsibility to keep those under 21 away from gaming. It is recommended that parental control software be used on devices to prevent younger family members from accessing this platform.

10 Account Suspension and Closure Terms

10.1 By the Company

The Company may suspend or close an account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If evidence of fraud or deception is found.
• If unusual or suspicious activity is detected on the account.
• Due to legal obligation.

10.2 By the Member

Any member may request the closure of their account via live chat or email. Before the request is processed, all active bonus wagering must be completed or the bonus must be cancelled. If there is a verified balance, the member will be given the opportunity to withdraw it.

11 Limitation of Liability

jaya 7 is not responsible for losses caused by game outcomes, internet disconnection, third-party software issues, or problems with a member's own device. If a bet or game is left incomplete due to technical reasons, only the original stake will be refunded.

The Company's maximum liability shall in no circumstances exceed the amount involved in that specific transaction. The Company will not be liable for indirect losses, lost opportunities, or claims for expected earnings.

12 Changes to Terms and Dispute Resolution

12.1 Changes to Terms

jaya 7 reserves the right to change these Terms at any time. For significant changes, members will be notified in advance by email or platform notification. Continued use of the platform after changes have been made will be considered acceptance of the new Terms.

12.2 Dispute Resolution

If a dispute arises, please first notify the support team. The time limit for raising a dispute is within 30 days of the relevant incident. The support team will carefully review each complaint and attempt to provide a resolution.

12.3 Contact

If you have any questions or uncertainties about these Terms, please contact our support team. Live chat is available 24 hours a day, 7 days a week. You can also contact us by email: [email protected]. For common questions, you can also visit our FAQ section.