jaya 7's Privacy Policy
This document provides a full explanation of how your personal information is collected, stored, and used. Please read it carefully.
1 Introduction and Applicability
jaya 7 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes what personal information is collected while using the jaya 7 platform, how that information is processed and stored, and when it may be shared with third parties.
This Policy applies to jaya 7's website, mobile application, and all related services. By registering on the platform or using the services, you are considered to have accepted the terms of this Policy. For details on the general terms of using the service, please read the Terms and Conditions.
This Policy may be updated from time to time. For any significant changes, we will notify you at your registered email address. If you continue using the platform after a change, you will be considered to have accepted the updated Policy.
2 What Information We Collect
jaya 7 collects only the information necessary to provide its services. The different types of information are listed below:
2.1 Registration and Account Information
- Full name and date of birth — for identity verification and age confirmation (to confirm 21+)
- Email address — for account communication and security notifications
- Mobile number — for OTP verification and transaction-related messages
- National ID or passport number — when identity verification is required
- User-chosen username and password (passwords are never stored in plain text)
2.2 Financial and Transaction Information
- Payment method details — information related to bKash, Nagad, Rocket, or bank transfer accounts
- Deposit and withdrawal history — the date, amount, and method of each transaction
- Information related to bonus and promotion claims
2.3 Technical and Usage Information
- IP address and device information — for security verification and fraud prevention
- Browser and operating system type
- Game play history and betting information on the platform
- Session logs and login duration
- Information obtained from cookies and similar tracking technologies
3 Purpose of Information Use
Collected information is used only for the following purposes:
- To create, manage, and complete verification of accounts
- To process deposits and withdrawals and maintain transaction records
- To provide customer support — to resolve your issues via live chat and email
- To ensure platform security and prevent fraud, money laundering, and unauthorized access
- To provide bonuses and promotional offers and monitor compliance with their terms
- To ensure responsible gaming — through account limit setting, self-exclusion, and age verification processes
- To improve platform performance and enhance the user experience
- To send relevant notifications and updates (with the option to opt out at any time)
jaya 7 never sells your information to third parties. Gaming history may be analysed to support responsible gaming — but this is always done in your interest.
4 Information Storage and Security
jaya 7 applies industry-standard technical and organisational measures to ensure the protection of your information.
4.1 Encryption and Secure Connections
SSL encryption is used on the website and application. All data travelling from your browser or app to our servers is protected via TLS protocol. Passwords and financial information are always stored in encrypted form.
4.2 Retention Period
Information is retained for as long as your account is active. Even after account closure, certain information may be retained for the legally required period for financial auditing and fraud prevention purposes.
4.3 Access Control
Only authorised jaya 7 staff may access your personal information, and they are bound by confidentiality obligations. Role-based access control technology is used on internal systems.
4.4 Security Incidents
In the event of a data breach, jaya 7 will notify the affected users specifically as quickly as possible and will take corrective action.
5 Sharing Information with Third Parties
jaya 7 may share information with third parties in the following limited circumstances:
5.1 Payment Service Providers
The necessary information related to bKash, Nagad, Rocket, and bank transfers is shared to complete deposits and withdrawals. These providers follow their own privacy policies.
5.2 Game Software Providers
Game studios including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe may process gameplay data to ensure fair outcomes. However, these providers do not receive your identity or financial information.
5.3 Legal Obligations
Relevant information may be provided in response to lawful requests from competent authorities in Bangladesh or court orders. In such cases, only the specific information required will be provided, and we will make every effort to keep you informed where possible.
5.4 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases, the protections under this Policy will continue to apply and users will be informed in advance.
6 Cookies and Tracking Technologies
jaya 7 uses cookies and similar technologies to operate the platform effectively. Cookies are small text files stored on your device.
6.1 Essential Cookies
These cookies are required to maintain login sessions, perform security checks, and ensure core functionality. Disabling them will prevent the platform from working properly.
6.2 Functionality Cookies
These cookies are used to remember your preferred language, theme, and other settings, so you do not need to re-enter them each time you log in.
6.3 Analytics Cookies
Statistical cookies are used to understand which parts of the platform users spend the most time on. This information is used to improve the service and does not reveal personal identity.
Cookies can be managed from your browser settings. However, disabling essential cookies may cause difficulties when using some services.
7 Your Rights Regarding Your Information
As a jaya 7 user, you have the following rights over your own information:
- Right of Access: You may request a copy of the information we hold about you. Contact the support team to do so.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: Where there is no legal obligation to retain it, you may request that certain information be deleted after account closure.
- Right to Object to Processing: You may object to your information being used for specific purposes, though this may affect the delivery of core services.
- Right to Data Portability: You may request a copy of your information in a structured, machine-readable format.
- Right to Opt Out of Marketing Communications: You may opt out of receiving promotional emails or messages at any time.
To exercise these rights, contact the jaya 7 support team by email or live chat. We generally respond to all requests within a reasonable time.
8 Protection of Minors' Information
jaya 7 strictly prohibits registration by anyone under the age of 21. Age is verified during the registration process, and proof of age may also be requested during subsequent identity verification.
If jaya 7 becomes aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If you become aware of an account belonging to a minor, please notify our support team — we will act promptly.
9 International Transfer of Information
jaya 7's server infrastructure is organised such that your information may be stored and processed in data centres in various countries. Whenever information is transferred outside Bangladesh, equivalent protective measures are ensured.
Agreements with third-party service providers include conditions requiring compliance with international data protection standards, so that your information remains protected wherever it is held.
10 Policy Changes and Updates
This Privacy Policy may be updated from time to time due to business needs, legal changes, or technical developments. The date of the latest update will be noted at the top of the page.
For significant changes, we will send a notification to your registered email or display a notice when you access the platform. If you do not agree with the new policy, you have the right to close your account.
If you have any questions about this Policy, please read our FAQ or contact the support team directly. We provide support in Bengali and English via live chat and email 24/7.
To learn more about jaya 7's identity and operations as they relate to this Policy, visit the About Us page.
Privacy Contact
If you have any questions or complaints about your personal information, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.